Refund policy

At Auckland Finest, we want you to feel confident every time you shop with us. If something isn’t quite right, we’re here to make the return process simple and straightforward.

Returns

You have 60 days from the date your order is delivered to request a return.

To be eligible, items must:

• Be unused and in their original condition
• Include all original packaging

We do not charge any restocking fees.

To start a return, please email info@Auckland-finest.com with your order number. Our team will guide you through the next steps.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.

Exchanges

If you would prefer a different size or style, exchanges are available upon request. Simply mention your preference when you contact us, and we will assist you.

Refunds

Once your return is received and inspected, your refund will be processed within 7 business days and we don't calculate any restocking fee's.

Please note that your bank or payment provider may require additional time to complete the transfer before the funds appear in your account.

Need Assistance?

If you have any questions or need help at any point, feel free to reach out to info@Auckland-finest.com. We’re always happy to assist you.