Terms of service

Auckland Finest is the trading name of Auckland Finest. These Terms and Conditions govern your access to and use of the website Auckland-finest.com (referred to as the "Website"), operated from 139 Quay Street, Auckland. These Terms also apply to all products and services available through the Website.

By using this Website or placing an order, you agree to be bound by these Terms.

Company name: Auckland Finest
Address: 139 Quay Street, 1010, Auckland
Email: info@Auckland-finest.com

Discover the latest looks by following @aucklandfinest and shaping your own fashion story.

You may browse the Website without creating an account. However, certain features, including purchases, require acceptance of these Terms.

Auckland Finest offers fashion products through this Website. These Terms outline the relationship between Auckland Finest and its customers.

If you do not accept these Terms, please do not use the Website or its services.

This Website is operated by Auckland Finest. The terms "we," "us," and "our" refer to Auckland Finest.

Any new features or services introduced will also fall under these Terms. The most recent version is always available on this page, and updates take effect once published.

Our online store is powered by Shopify Inc., which provides the infrastructure for our e-commerce services.

SECTION 1 – ONLINE STORE CONDITIONS

By agreeing to these Terms, you confirm that you meet the legal age requirements in your country or have consent from a parent or guardian.

You may not use the Website for unlawful purposes or violate any applicable laws, including intellectual property laws.

The transmission of harmful code, viruses, or disruptive technologies is strictly prohibited.

Violation of these rules may result in termination of your access to the Website.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Information, excluding payment details, may be transferred across networks and adapted to technical systems. Payment data is always encrypted.

You may not copy, sell, or exploit any part of the Website or its services without written permission.

Section headings are for convenience and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We aim to provide accurate information, but we do not guarantee that all content is complete, current, or error-free.

The Website content is for general information and should not replace professional advice.

We may update content at any time without obligation, and it is your responsibility to review changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices and product availability may change without notice.

We may modify or discontinue any part of the Website or its services at any time.

We are not responsible for any changes, interruptions, or discontinuations.

SECTION 5 – PRODUCT INFORMATION

Some products are available exclusively online and may have limited stock.

Product images are presented as accurately as possible, though colors may vary depending on your device.

We may limit product availability or quantities and adjust product descriptions at any time.

We do not guarantee that products will meet all expectations or that defects will always be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including limiting quantities per customer or order.

You agree to provide accurate and up-to-date billing and account details.

For return-related details, please refer to Section 20 below.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may offer access to third-party tools that we do not control.

These tools are provided without warranties, and your use of them is at your own risk.

Please review the terms of any third-party services before use.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may include third-party content or links.

We are not responsible for third-party materials or websites.

Any issues with third-party products should be directed to the respective provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

By submitting content to us, you grant us the right to use, publish, and distribute it without restriction.

We are not obligated to keep submissions confidential or provide compensation.

We may remove content that is unlawful, offensive, or inappropriate.

You are responsible for ensuring your submissions do not violate any rights or laws.

SECTION 10 – PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, or availability.

We reserve the right to correct errors and cancel orders if necessary, without prior notice.

We are not obligated to update all information unless required by law.

SECTION 12 – UNACCEPTABLE USES

You may not use the Website for:

  • Any unlawful activity
  • Encouraging illegal acts
  • Violating laws or regulations
  • Infringing intellectual property rights
  • Harassment or discrimination
  • Spreading false information
  • Uploading malicious software
  • Collecting personal data without consent
  • Spam or phishing activities
  • Offensive or unethical purposes
  • Interfering with Website security

We may terminate access if these rules are violated.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

All services and products are provided "as is" without warranties.

Auckland Finest is not liable for any damages arising from the use of the Website or its products, to the extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Auckland Finest against any claims arising from your breach of these Terms or violation of laws.

SECTION 15 – SEVERABILITY

If any provision is found invalid, the remaining Terms will remain enforceable.

SECTION 16 – TERMINATION

You may stop using the Website at any time.

We may terminate your access if you violate these Terms.

Any obligations prior to termination will remain in effect.

SECTION 17 – COMPLETE AGREEMENT

These Terms represent the full agreement between you and Auckland Finest.

Failure to enforce any part does not waive our rights.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of New Zealand.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Website means you accept any changes.

SECTION 20 – RETURNS AND REFUNDS

At Auckland Finest, we want you to feel confident every time you shop with us. If something isn’t quite right, we’re here to make the return process simple and straightforward.

You have 60 days from the date your order is delivered to request a return.

Items must be unused, in their original condition, and include all original packaging.

We do not charge any restocking fees.

To start a return, please email info@Auckland-finest.com with your order number.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service.

Exchanges are available upon request.

Refunds are processed within 7 business days after inspection. Your payment provider may take additional time to complete the transfer.

If you need assistance, contact info@Auckland-finest.com.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:
Company name: Auckland Finest
Address: 139 Quay Street, 1010, Auckland
Email: info@Auckland-finest.com

We appreciate you shopping with Auckland Finest, where individuality and modern style come to life.